Recruiting loyal customers »
By Alex on Aug 18, 2007 in Place | 0 Comments
While many German retailers try to cut costs and make customers feel like cattle (especially discounters like Aldi and Lidl), others have worked out that customers like to feel comfortable in their surroundings. If they do, they tend to buy more. One of my favourites is DM. Good on them not only for some great [...]
